Frequently Asked Questions

Use the search form on our home page to enter your travel details (from, to, dates, travelers). You'll be redirected to our contact form with your inquiry pre-filled. Submit the form and our team will send you a personalized quote within 24 hours. You can also call or WhatsApp us directly for faster response.

Our office is open Monday–Saturday, 9:30 AM–6:30 PM IST. We're located at Suite #743, Spencer Plaza, Anna Salai, Chennai. For urgent travel emergencies, we offer 24/7 support via WhatsApp and phone.

Yes. We serve clients across India and internationally. You can book with us via phone, email, or WhatsApp—no need to visit in person. Walk-ins are welcome if you're in Chennai.

At MyAirTrips.com, we strive to provide transparent and competitive pricing for all our travel services.

• Rate Inclusions: All prices quoted are based on prevailing rates from our suppliers (airlines, hotels, tour operators). These rates are subject to change without notice until the booking is confirmed and paid in full.
• Taxes and Fees: Prices are typically inclusive of applicable government taxes (such as GST in India) unless stated otherwise. However, certain local "city taxes" or "resort fees" may be payable directly at the destination.
• Currency Fluctuations: For international bookings, prices may fluctuate based on the exchange rate at the time of final payment.
• Service Fees: MyAirTrips.com may charge a nominal service/planning fee for customized itineraries and flight-only bookings to ensure high-quality, personalized support.
• Dynamic Pricing: Airline and hotel prices are dynamic. A quote provided today is not guaranteed until a booking reference (PNR) is generated and payment is processed.

See our full Privacy Policy & Terms for complete details.

Payment details will be shared when you confirm your booking. Full payment is typically required to secure your reservation and generate a booking reference (PNR). A quote provided today is not guaranteed until payment is processed. Contact us for available payment options.

All cancellation requests must be submitted in writing via email to [email protected]. Include your booking reference and reason for cancellation. Our policy is designed to be fair while respecting the strict terms set by our travel partners.

We understand that plans change. Standard cancellation charges are:

• 45+ Days Before Departure: Minimal administrative fee or as per supplier terms.
• 30–44 Days Before Departure: 25% of the total package cost.
• 15–29 Days Before Departure: 50% of the total package cost.
• Less than 15 Days: 100% (Non-refundable).

See our full Privacy Policy & Terms for complete details.

Most discounted airline tickets are non-refundable. Refundable tickets are subject to airline-specific penalties plus a MyAirTrips.com processing fee.

Non-Refundable Services: Visa fees, travel insurance premiums, and "strictly non-refundable" hotel rates are excluded from any refund.

Once approved, refunds are processed back to the original mode of payment. Please allow 15 to 30 business days for the amount to reflect in your account due to banking and supplier procedures.

MyAirTrips.com is committed to protecting your personal data. This policy complies with data protection laws (GDPR/CCPA/Digital Personal Data Protection Act).

• Data Collection: We collect personal details necessary for travel bookings, including names, passport numbers (for international travel), contact information, and payment details.
• Use of Data: Your information is shared only with necessary third-party suppliers (airlines, hotels, insurance providers) to fulfil your travel arrangements.
• Data Security: We use industry-standard encryption and secure servers to protect your sensitive information from unauthorized access.
• Your Rights: You have the right to request access to your data, correction of errors, or deletion of your personal information from our marketing databases at any time.

See our full Privacy Policy & Terms for complete details.

Our website uses cookies to enhance user experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

Yes. We can arrange travel insurance for your trip. Please note: travel insurance premiums are excluded from any refund (non-refundable once the policy is issued). Ask our team when requesting a quote.

We provide guidance on visa requirements and can assist with documentation for many destinations. Please note: visa fees are excluded from any refund (non-refundable). Contact us with your travel plans and we'll advise on the process.